FAQ
Account management and security
- What's the Global Trading account for Brazilian users?Published on Nov 25, 2025Updated on Dec 9, 20255
- How do I set up the Global Trading account?Published on Nov 25, 2025Updated on Dec 9, 20254
- How do I download my BR Tax return?Published on Nov 19, 2025Updated on Nov 21, 20252
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Jan 25, 202628
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Nov 6, 202511
- How do I join a video call with customer support?Published on Aug 26, 2025Updated on Oct 27, 202537
- OKX Beginner's GuidePublished on Aug 22, 2025Updated on Dec 16, 20257
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Oct 15, 2025215
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Dec 3, 2025169
- Passkey FAQPublished on Mar 19, 2025Updated on Jan 29, 2026106
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202515,975
- Frequently asked questions about changing your residence.Published on Dec 24, 2024Updated on Jan 28, 2026210
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Sep 8, 202555
- How do I download my account statements?Published on Nov 6, 2024Updated on Jan 25, 202663
- How do I register an account on OKX?Published on May 23, 2024Updated on Jan 22, 202625,929