- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Mar 18, 20266,447
- How do I verify an individual account?Published on Sep 25, 2023Updated on Mar 19, 202630,781
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Mar 3, 20266,118
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Mar 16, 20264,248
- How do I change my phone number?Published on Sep 7, 2023Updated on Mar 12, 202614,291
- How do I change my email?Published on Sep 6, 2023Updated on Feb 9, 20264,036
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Feb 23, 202611,507
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Feb 12, 2026846
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Nov 17, 20256,892
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Mar 16, 202613,668
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Feb 12, 202615,914
- How do I close my account? (web)Published on Aug 22, 2023Updated on Feb 11, 2026454
- How do I close my account? (app)Published on Aug 22, 2023Updated on Feb 11, 2026885
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Jan 28, 2026398
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Mar 19, 2026358
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