FAQ

Account, security, and verification

My mobile phone isn't working, what should I do?
Published on Aug 22, 2023Updated on Jan 27, 2026459
How do I migrate my email address or phone number to another account? (web)
Published on Aug 22, 2023Updated on Mar 4, 2026384
How do I migrate my email address or phone number to another account? (app)
Published on Aug 22, 2023Updated on Feb 9, 2026590
How do I change my login password?
Published on Aug 22, 2023Updated on Mar 4, 202619,542
I haven't received the SMS code
Published on Aug 16, 2023Updated on Mar 3, 202632,387
How do I create passkeys? (app)
Published on Aug 16, 2023Updated on Mar 19, 202612,767
How do I create passkeys? (web)
Published on Aug 16, 2023Updated on Jan 29, 20264,244
My authenticator app isn't working, what should I do?
Published on Aug 11, 2023Updated on Feb 9, 20261,932
Disabling cloud sync on your authenticator app
Published on May 12, 2023Updated on Feb 12, 20264,487
OKX Beginner's Guide
Published on Mar 20, 2023Updated on Feb 19, 20261,708
What can I do if my device is running in an unsafe environment?
Published on Jan 19, 2023Updated on Feb 12, 2026297

Showing 61-71 of 71 articles